The following is a general guideline for the process we use in creating training.  The process is often modified by clients due to time and budget constraints.  Nonetheless, this process serves as a handy checklist by which to ensure that all elements are completed.  Elements of this instructional design process can also be valuable in the development of technical documentation.

Analysis Phase
     1. Perform performance (gap) analysis
     2. Perform goal analysis
     3. Perform task analysis
     4. Perform audience analysis

Design Phase
     1. Develop learning objectives (performance, conditions, criteria)
     2. Develop a skill hierarchy
     3. Identify course prerequisites

Development Phase
     1. Develop criterion referenced testing elements
     2. Select method of delivery
     3. Develop content that promotes understanding of testing elements
     4. Develop modules
     5. Sequence the modules
     6. Tryout the lessons

Implementation Phase
     1. Put the training system in place
     2. Train instructors and students to use it

Evaluation Phase
     1. Evaluate to Kirkpatrick's four levels of training evaluation
     2. Determine return on investment
     3. Return to any of the previous phases for continuous improvement